By: Anonymous
The house was really beautiful and spacious enough for our group of girls. We came for the weekend to do some wine tasting and celebrate a bachelorette party. The views are beautiful and the home was well equipped. The welcome basket was a really nice touch. If the weather had been warmer we would have loved to use the pool. The only complaint we had was that the Jacuzzi did not heat even after we tried for 2+ hours to get it warm. When we left we brought this to the manager’s attention and he said he would address the issue right away. The fun amenities the property had to offer, such as horse shoes, bocce ball area, and the spacious outdoor gardens were lovely. I would definitely consider renting this home again.
• Stayed: January 2015
• Submitted: January 12, 2015
• Source: HomeAway Family
Manager response: We enjoyed having your group and thank you for taking care of the home. We will definitely look into why the jacuzzi was not heating. We take pride in what we do and want to provide a great experience for everyone. Thank you for making us aware of this issue and glad you still enjoyed your stay! (Update: The spa temperature sensor was diagnosed to have failed causing the controller to read a much higher temperature than actual temperature. It was replaced within 1 business day and spa heats properly.)
